Refund policy

In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective or if merchandise delivered is different from what you had expected for example Color, Design or Size of the product is not which you have ordered online at www.shutiq.com , then log a complaint (using email/website) to our customer care help desk within 24 hours of delivery. Follow the instructions given by our customer care executive to return the product.

You may exchange the merchandise in unused condition as you received it, in its original packaging along with original tags within 7 days from the date on which these goods are delivered. Please email us at info@shutiq.com or call us at +91-11-47082976 ( 11 AM - 7 PM ).

On verification and approval of your complaint and product returned to our team, replacement will be sent within 15 days.